BILLING Terms & Condition

+971 (04) 235 2583

Call Expert (Call back Option Available in UAE)

support@dealzsouq.com

E-mail us

Pierre Donna, Souk Deira, P.O 14988

Visit us

Billing

Making a payment with Dealzsouq couldn’t be simpler.

We accept Cash on Delivery and online credit. Cash on Delivery is permitted for Orders of up to 50,000 AED. We do not accept cheques. As PayPal does not support AED, all transactions completed through PayPal will be charged in USD. Due to this currency conversion, an additional charge will be added when completing your PayPal payment.

You have the option to convert your purchases into monthly installments subject to the Terms & Conditions of your bank. This option will be made available to you at the time of Secure Checkout where you can select the period of time over which you want to spread the payments for the purchase along with any fees or interest, if applicable.

Please note that if you return or cancel an item where you have opted to break the purchase price into installments, then you must contact your bank to cancel the installments plan or address any processing fees that may apply.

The currency you wish to shop and pay with, will default to the currency of the region you are browsing in, which you can change at the top left hand side of the homepage.

After following the necessary steps to place your order, fill in your preferred methods of payment along with your details.

You will receive an email to inform you that your order has been received. However, this does not mean that your order has been confirmed. If paying by payment card or PayPal, your order will only be accepted once your card details/PayPal payment have been approved, the delivery address has been verified and the items are located and shipped.

From here, you will then receive a second email from us confirming your order. In the event of a problem however, you will quickly be informed and your payment will not be processed.

For further help or technical issues, please contact our customer care team from 10am-6pm on our UAE toll number 04 235 2583,

email support@dealzsouq.com, or WhatsApp +971558787544.

We appreciate you taking the time to visit our store today! If you have any questions about any of our products, please feel free to contact us. You may use the form to the right or you can get in touch using the information below.

FAQ

How long will it take to get my order?

It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-24 days (not available at the moment). Delivery details will be provided in your confirmation email. or you can check more detail here

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

E-mail: returns@dealzsouq.com

Can I get my product personalized?

yes you have to Email us abou this concern and our expert staff will assist you

Do you ship overseas?

Currently we only Ship in UAE but we will have a option for overseas soon... please email us For Updates, info@dealzsouq.com

Why I can't complete my checkout

Apple Pay: make sure your address in Apple pay is correct and within UAE, Card Payment: Make Sure you Entered the address details correctly and once you are typing it it bring up suggestions and you choose from Listed Suggestions,

Get to your last Page Visited

Help Center

DEALZSOUQ Customer Center Point